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SRT Products





© SRT SUPPLY INC. 2008
All Rights Reserved

FAQ

Do you sell to civilians (non-government)?
How do I place an order?
How quick is your turnaround?
Are you on State and/or GSA contract?
Are you considered a small business?
Are you minority owned?
Contact information?
What are your hours?
What is your mailing address?
Are you hiring?

Q: Do you sell to civilians (non-government)?
A: Most products found at SRT Supply are available to the public through the E Store

SRT DOES NOT sell certain product such as less lethal products, body armor, and most items associated exclusively with law enforcement and/or the military to civilians.


Q:
How do I place an order?

A:
You can buy online through this E Store, call the store and place an order with our helpful sales staff or if you are a law enforcement professional, you can reach one of our territory representatives for LE pricing.

1) If you are purchasing for a law enforcement agency or organization located WITHIN the state of Florida or Georgia, please contact your assigned territory representative via the information on the
Contacts or LE Sales pages.


2) If you are purchasing for a law enforcement agency or organization located OUTSIDE the state of Florida, Georgia or South Carolina, or if you are an individual WITHIN the U.S. interested in purchasing from SRT, please contact any of our inside sales representatives @ (727) 526-5451:
For more information, visit the Contact page.

3)For government, military, and international sales and contracting,
please contact
Pat Wood at (727) 526-5451.

Q: How quick is your turnaround?
A: We hold many products in our inventory and can get them out to most locations as quickly as next day if needed.

Factors that may affect delivery:

· Legal issues- Certain products such as weapons, gas and less lethal ordinance can take 90-120 days to ship. In the event of an emergency, special paperwork can be filed to hurry your order.


· Military shortages- For the past year, demand for equipment such as body armor has been above average. This has created materials shortages, back ordering and in turn delays in delivery.

· Customization- Customized product almost always takes more time to manufacture and ship than standard product.

· Manufacturing production schedules. If product is ordered between a manufacturer's scheduled runs, delivery delays should be expected.

Q: Are you on State and/or GSA contract?

A: For some product, yes, and we are in the process of adding more. None the less, SRT pricing is very competitive with State and GSA contract as well as other suppliers.

Q:
Are you considered a small business?

A: Yes.

Q: Are you minority owned?
A: No.

Q: What are your office hours?
A: M - F, 9 - 5 pm (EST)
SRT Direct: Mon-Fri 10am - 7pm, Sat 10am - 5pm

(www.srtsupply.com - 24/7)

Store Map

Q: Are you hiring?
A: Click here for our current openings.

Didn't get your question answered?
Feel free to write or call!

 









 

 

Customer Service

Phone: 1-727-526-5451
Email: info@srtsupply.com

Hours
M-F 9 am - 5 pm Eastern

Our Guarantee:  We will never knowingly disappoint you.  If your order or service does not meet  your expectation, contact us, and we'll make things right...period.